Sustainability
Documents
Library of the cooperative’s policies and protocols. Each document can be opened in the browser or downloaded.
Policies and protocols
Social Policies
The cooperative’s commitments to its workers, members and communities.
Environmental Policies
The cooperative’s commitments to the environment, biodiversity and natural resources.
Biosafety Protocol for the Palm Oil Sector
Biosafety protocol for the palm oil sector during the COVID-19 pandemic. Ministry of Labour and Social Security, Tegucigalpa.
Social responsibility
Procedures and forms of the complaints system.
Communication Procedure
How the cooperative receives, records and responds to communications from stakeholders.
Reports, Complaints and Suggestions Procedure
The steps the cooperative follows to handle reports, complaints and suggestions.
Complaints and claims form (RS-P02-F02)
Form to submit a complaint or claim in writing.
Information request form (RS-P01-F01)
Form to request information from the cooperative.
The documents are in Spanish, their original language.